GOVERNMENT OF ASSAM · GENERAL ADMINISTRATION DEPARTMENT · INFORMATION TECHNOLOGY DEPARTMENT
Mission Sadbhavana 3.0An initiative of the Government of Assam to ensure expeditious disposal of files
Matters received Matters disposed Under process Overall progress

Written to the Government and heard nothing?

Tell us about your letter in one form. The Sadbhavana cell locates it in eOffice, the Government's file system, and the office concerned records what it did. You follow the matter with your mobile number.

1Tell us about your letter

The office you wrote to, the month, the subject, what it asked for, and a photograph of the letter if you have one. No file number is needed.

2We locate it and hand it over

The Sadbhavana cell finds your letter in eOffice and places the matter before the department or district office that has it.

3The office responds

The office records the outcome. You are told by SMS, and you can see every step under Track my matter. Not settled? You can reopen once.

For letters sent to any Department or Directorate at the Secretariat, or any District Commissioner or Co-District Commissioner office, on or after 1 January 2025 and at least three weeks ago. Letters to Assam Police and matters before a court are outside the mission. Citizens and Government servants alike.

Department-wise

Secretariat departments with their directorates. Received, disposed and under process on Sadbhavana; average days to dispose.

DepartmentReceivedDisposedUnder processAvg days

District-wise

Matters with District Commissioner and Co-District Commissioner offices.

DistrictReceivedDisposedUnder processAvg days

What people wrote about

Kind of matterReceivedDisposed